Recommendation: Resolve missing health metrics in the MSSP portal dashboard
We recommend that you enable ASA Health Monitoring, onboard ASA devices, and verify device connectivity so the Health overview dashboard displays metrics.
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Enable ASA Health Monitoring in to monitor your ASA devices. For more information, see Enable or disable ASA health monitoring in the MSSP portal.
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Navigate to the Security Devices in the Security Cloud Control platform to onboard your Secure Firewall ASA devices. Ensure that devices are properly onboarded before you begin to monitor them. For more information, see Enable ASA health monitoring.
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Check the connectivity of the device, and ensure that the device is online. To verify and troubleshoot connectivity issues, log in to the Security Devices page in the Security Cloud Control platform. Select the device on your tenant, and from the right drawer, navigate to .
This applies when data is not displayed in the Health overview dashboard.
Metrics do not display until monitoring is enabled, devices are onboarded, and the device is reachable.
After you perform these actions, the dashboard displays ASA health metrics.
Enable ASA Health Monitoring, onboard devices, and verify connectivity using the steps and linked tasks provided.