Renew the SSO certificate

Renew the SSO certificate by engaging Cisco TAC and providing the metadata.xml file required to process the request.

Your Identity Provider (IdP) is usually integrated with SecureX SSO.

For more information, see Cisco SecureX Sign-On Third-Party Identity Provider Integration Guide.

Before you begin

Follow these steps to renew the SSO certificate:

Procedure

Step 1

Open a Cisco TAC case and provide the metadata.xml file.

Attention

When you open a case, ensure that you choose Manually Select A Technology and select SecureX - Sign-on and Administration for your request to reach the right team.

Step 2

(legacy only) If your Identity Provider (IdP) integration is directly with Security Cloud Control, open a support ticket with Security Cloud Control TAC and provide the metadata.xml file.

Cisco TAC receives your case and metadata.xml file to process renewal of the SSO certificate for the applicable integration.