Manage users and audit logs

Use the User Management screen to manage users, map Active Directory groups, and review audit logs in your tenant.

  • View users and manage API tokens.

  • Map Active Directory groups for role and user management.

  • Track user and system actions with audit logs.

You can view all the Users, Active Directory Groups, and Audit Logs associated with the MSSP portal on the User Management screen.

Before you begin

Follow these steps to manage users, Active Directory groups, and audit logs in the MSSP portal:

Procedure

Step 1

Choose Settings > User Management.

Step 2

Users: You can view all the user records associated with your tenant under the Users tab.

  1. On the Users tab, click Generate API Token to generate an API token for the API Only User for which you want the API token.

    Save the token in a secure location that aligns with your enterprise's best practices for handling sensitive data. For more information, see Generate an API token.

  2. Click Refresh under the Token column to refresh an API token. For more information, see Refresh an API token.

  3. Click Revoke under the Token column to revoke an API token. For more information, see Revoke an API token.

Step 3

Active Directory Groups: For tenants with high turnover, map the MSSP portal to your Active Directory groups instead of adding individual users to the MSSP portal for easier management of user lists and roles. Any user changes, such as adding a new user or removing existing users, can now be done in Active Directory and no longer need to be done in the MSSP portal.

  1. Click the Active Directory Groups tab. This page displays the role of the Active Directory group as assigned in your Active Directory manager.

    For more information, see Active Directory Groups in User Management.

Step 4

Audit Logs: The Audit Logs feature in the MSSP portal records user-related and system-level actions.

  1. Click the Audit Logs tab.

    The system displays a list of events and activities in the current tenant.
    Use the Search text box to find logs for a specific user.

  2. Click the filter icon to refine your search results and view specific events.

    You can filter the logs based on the Time Range and Event Action.

  3. Click Export to download details in CSV format.

The User Management screen opens, allowing you to view user records, manage API tokens, review Active Directory group roles, and search, filter, or export audit logs in CSV format for your tenant.