Customers who use Cisco security cloud sign on

A tenant that uses Security Cloud Control's Cisco Security Cloud Sign On identity provider is an access model that

  • a Super Admin can create a user record in Security Cloud Control and a user can self-register with Security Cloud Control.

  • if the two usernames match and the user is properly authenticated, the user can log in to Security Cloud Control.

  • to prevent or restore access, a Super Admin can prevent a user from accessing Security Cloud Control by deleting the Security Cloud Control user's user record, or restore access by creating a new Security Cloud Control user record with the same username used for Cisco Security Cloud Sign On.

TAC access example

If assistance with Security Cloud Control is needed, a Super Admin can create a user record for a Technical Assistance Center (TAC) engineer so the engineer can investigate the tenant and provide information and suggestions.